Returns & Exchanges
At Lone Rider, we stand by the quality of our gear and offer a hassle-free 30-day return policy for all unworn apparel and accessories. If your fit isn't perfect or the style doesn't hit the mark, we are committed to making it right.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and secure it to the original packaging, ensuring all tags remain attached.
Ship the Gear
Drop off your package at any authorized carrier location; we will track the journey back to our warehouse to ensure a safe arrival.
Receive Refund or Exchange
After our team inspects the returned items, we will process your full refund to the original payment method or ship out your new exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing